Immediate Actions

If your product demo becomes unavailable or broken:

• You’ll receive immediate notification from our system
• The product is temporarily hidden from the marketplace
• You have 48 hours to fix the demo
• Customers who purchased recently are notified

Common Demo Issues

Typical problems include:

• Server downtime or hosting issues
• Expired domain or SSL certificates
• Broken links or missing resources
• JavaScript errors or conflicts
• Database connection problems

Fixing Demo Issues

Quick resolution steps:

• Check server status and hosting account
• Verify domain and SSL certificate validity
• Test all functionality thoroughly
• Update any expired dependencies
• Clear caches and optimize performance

Reactivation Process

After fixing the demo:

• Submit a reactivation request through your dashboard
• Our team will verify the demo is working properly
• The product is reactivated within 24 hours of verification
• You’ll receive confirmation email

Repeated Demo Issues

Products with frequent demo problems may face:

• Temporary suspension from the marketplace
• Required migration to more reliable hosting
• Additional quality assurance reviews
• Potential commission rate adjustments

Prevention Best Practices

To avoid demo issues:

• Use reliable hosting services
• Set up monitoring and alerts
• Regularly update and maintain demos
• Keep dependencies current
• Have backup demo instances