Home FAQ
Everything you need to know about our logistics and cargo services. Find answers to the most common questions below.
Our GPS tracking system provides live location updates every 30 seconds. You can track your shipment from pickup to delivery through our web dashboard or mobile app. Instant notifications are sent for any route deviations or delays.
Delivery times vary based on distance and service type. Domestic shipments typically arrive within 1-3 business days, while international deliveries take 5-10 business days. Express options are available for urgent shipments.
Yes, all shipments are fully insured. We provide comprehensive coverage against damage, loss, or theft. Additional insurance options are available for high-value items. Our claims process is simple and fast.
Absolutely. Our fleet management dashboard gives you complete control — vehicle tracking, driver performance analytics, maintenance alerts, fuel consumption reports, and route optimization — all in one place.
Yes, we use bank-level encryption (256-bit SSL) for all data transfers. Your shipment information, customer data, and business analytics are stored securely on our GDPR-compliant servers.
Yes, our dedicated support team is available 24 hours a day, 7 days a week. You can reach us via phone, live chat, or email. Emergency support is available for urgent logistics issues.