Author Code of Conduct

As an author on our marketplace, you agree to maintain professional standards including timely customer support, honest product representations, and respectful communication with both customers and platform staff.

Product Quality Standards

All products must meet our quality standards:

• Original and unique designs
• Clean, well-documented code
• Full responsiveness across devices
• Cross-browser compatibility
• Regular updates and maintenance

Customer Support Expectations

Authors are expected to provide professional support to customers:

• Respond to support tickets within 48 hours
• Resolve issues promptly and professionally
• Provide clear and helpful guidance
• Maintain positive customer relationships

Communication Guidelines

Professional communication is essential. Always maintain respectful and clear communication with customers through our support system. Never share personal contact information or attempt to conduct business outside our platform.

Product Updates and Maintenance

Regularly update your products to ensure compatibility with latest WordPress versions and web standards. Customers expect ongoing maintenance for the products they purchase.

Marketing and Promotion Ethics

Promote your products ethically without making false claims or disparaging competitors. Focus on highlighting your product’s genuine strengths and benefits.

Intellectual Property Rights

Ensure you have proper rights to all elements included in your products. Never include copyrighted materials without appropriate licenses or permissions.

Platform Compliance

Adhere to all platform policies, terms of service, and community guidelines. Violations may result in account suspension or termination.